Question 1

What is the Nexphaz AI Agent and how does it transform lead management?

Accepted Answer

The Nexphaz AI Agent is a 24/7 AI-powered sales and marketing automation system. It transforms lead management by autonomously handling calls, messages, and prospect qualification, ensuring your team never misses an opportunity and focuses only on the warmest leads ready to convert.

Question 2

What is the advantage of Nexphaz 24/7 Automation over traditional sales teams?

Accepted Answer

The core advantage is uninterrupted availability and scalability. Our AI agents are active 24 hours a day, 7 days a week, instantly responding, qualifying prospects, and booking appointments. This drastically cuts down response time, ensures comprehensive lead coverage, and eliminates the need for manual follow-up.

Question 3

How does the AI ensure that only "hot" leads reach my sales team?

Accepted Answer

The AI's Qualification and Filtering service uses a strategic set of rules to identify serious prospects, handle routine FAQs, and only transfers leads that meet your specific, pre-defined criteria. This means your human sales team spends their time exclusively on high-conversion opportunities.

Question 4

What communication channels does Nexphaz Omnichannel Automation cover?

Accepted Answer

Our platform centrally manages interactions across SMS, Email, Facebook Messenger, Instagram, and WhatsApp. This powerful omnichannel approach ensures that your messaging is consistent and that your leads are engaged and nurtured regardless of the platform they use.

Question 5

Can the AI Agent automatically schedule appointments onto my calendar?

Accepted Answer

Yes. A core feature is Automatic Scheduling. Once a lead is qualified, the AI books appointments directly into your and your team's real-time calendar, eliminating manual coordination and ensuring immediate follow-through on qualified prospects.

Question 6

How do the Starter, Advanced, and Pro plans compare for AI Automation?

Accepted Answer

The Starter Plan ($0/mo) provides the foundational setup. The Advanced Plan ($49/mo) introduces key marketing functionalities like email automation. The Pro Plan ($99/mo) is the full suite, essential for access to the most sophisticated AI and advanced automation features, complete with detailed analytics and full CRM integration for maximum growth.

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